Welcome. These documents govern your use of Pipeline Genie, operated by The Collective Software Group LLC. Pick a topic below — or email legal@getpipelinegenie.com with questions.
01 · Document
Terms & Conditions
Master service agreement for use of PipelineGenie.
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02 · Document
Acceptable Use Policy
What you may and may not do on the platform.
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03 · Document
Refund Policy
Subscription refund and cancellation terms.
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04 · Document
Service Level Agreement
Uptime commitment and service credits (VIP).
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05 · Document
Privacy Notice
What we collect, how we use it, your rights.
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06 · Document
Privacy Request / Do Not Sell
Access, delete, correct, or opt out of sale/sharing.
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07 · Document
Subprocessors
Third-party vendors that process data.
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08 · Document
Data Retention
How long we keep account, transaction, and audit data.
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09 · Document
Breach Notification
72-hour notification commitment.
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10 · Document
Fair Housing Notice
Compliance with the Fair Housing Act and state laws.
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11 · Document
AI Disclosure
How PipelineGenie uses AI and the limits of AI output.
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12 · Document
Algorithmic Fairness
Bias safeguards on AI pricing and coaching.
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13 · Document
Client Portal Consumer Notice
What buyers/sellers see and consent to.
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14 · Document
DMCA Policy
Copyright infringement takedown procedure.
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15 · Document
Data Processing Addendum
For brokerage customers who need a DPA.
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16 · Document
Cookie Notice
Cookies and similar technologies we use.
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17 · Document
Security Overview
Encryption, access control, and hosting model.
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18 · Document
Accessibility Statement
WCAG 2.1 AA commitment.
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